Frequently Asked Questions
Everything you need to know about your Maison Labiche order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within Europe and 5-10 business days for international orders. You will receive a tracking number as soon as your order leaves our warehouse.
Can I return or exchange an item?
Yes, we accept returns within 14 days of delivery. Items must be in their original condition with tags attached. Please note that personalized embroidery items are final sale and cannot be returned.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted.
How should I care for my Maison Labiche garments?
To preserve the quality of the embroidery and fabric, we recommend washing your items inside out at 30°C on a gentle cycle and avoiding the tumble dryer.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. Our items generally fit true to size, but if you are between sizes, we recommend sizing up for a more relaxed fit.